Terms and Methods of Delivery

First Mile Methods

Methods you can use for delivery to our sorting hub in the U.S.

USPS Priority Mail

Shipping Limits
  • Up to 70 lbs
  • Max girth L + 2(W + H) = 108"

In most instances, delivery is made within 1, 2 or 3 days.

UPS: Ground / 2nd Day Air / Three Day Select

Shipping Limits
  • Up to 150 lbs
  • Max girth L + 2(W + H) = 165"
  • Max length = 108"

UPS Ground: delivery is made within 1-7 days.

UPS 2nd Day Air: delivery is made within 2 days.

UPS Three Day Select: delivery is made within 3 days.

Last Mile Methods

Methods you can use for delivery from our sorting hub in the U.S. to destination country

Shipping to Russia

Russian Post

14-30 days delivery to the post office (except for Crimea.)

Shipping Limits
  • Up to 20 kg
  • Max length 110 cm
  • Max girth (L + W + H) — 210 cm.

Tracking is available in your account on a parcel page and also on the Russian Post official website

Departing schedule from sorting hub: once per week, on Thursday.

EMS Russian Post

7-14 days courier delivery (except for Crimea.)

Shipping Limits
  • Up to 30 kg
  • Max length 110 cm
  • Max girth (L + W + H) — 210 cm.

Tracking is available in your account on a parcel page and also on the Russian Post official website

Departing schedule from sorting hub: once per week, on Thursday.

See list of forbidden items here

Shipping worldwide

EMS Post

12-23 days courier delivery

Shipping Limits
  • Up to 30 kg
  • Max length 150 cm
  • Max girth L + 2(W + H) — 300 cm.

Tracking is available in your account on a parcel page or using any tracking service of your choice, for example — PackageRadar

See list of forbidden items here

DHL Express

2-4 days courier delivery

Shipping Limits
  • Up to 70 kg
  • Max length 120 cm
  • Max girth L + 2(W + H) — 300 cm.

Tracking is available in your account on a parcel page and also on the DHL website

See list of forbidden items here